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Legal

Privacy Policy

Last updated: 15 May 2026 · Applies to karwaanlive.com and the Karwaanlive iOS app

1. Who We Are

Karwaanlive is operated by Karwaanlive Technologies Pvt. Ltd. ("we", "our", "us"), a company incorporated in India. We build tools that help independent musicians license their music to brands.

If you have privacy-related questions, contact our Data Privacy team at privacy@karwaanlive.com.

2. What Data We Collect

CategoryExamplesWhy we collect it
Account dataName, email address, password (hashed)To create and manage your artist account
Profile dataArtist name, bio, social media handles, profile photoTo display your profile to prospective brand partners
Music submissionsAudio files, cover art, lyrics, genre, mood, pitch notesTo facilitate licensing pitches to brands
Financial dataBank account details (collected at payout)To transfer licensing fees to you
Usage dataPages visited, features used, device type, IP addressTo improve the platform and diagnose issues
CommunicationsMessages between you and our team or brandsTo facilitate deal negotiations and support

3. How We Use Your Data

We use your data to:

4. Who We Share Your Data With

We share your data only when necessary:

We do not sell your personal data to any third party, ever.

5. Your Music & IP

Your submitted audio files, lyrics, and cover art are stored securely on Google Cloud Storage. Access is restricted — only Karwaanlive team members and prospective brand partners (after you have submitted a pitch) can access your files. You can delete any submission at any time from within the app, and we will remove it from our servers within 30 days.

6. Cookies & Analytics

Our website uses cookies to remember your preferences and analyse traffic. We use privacy-respecting analytics tools. You can opt out of non-essential cookies by adjusting your browser settings. The mobile app does not use cookies.

7. Data Retention

We retain your account data for as long as your account is active. If you close your account, we delete your personal data within 90 days, except where we are required by law to retain it (e.g., financial records related to completed deals, which we retain for 7 years as required by Indian accounting regulations).

8. Your Rights

You have the right to:

To exercise any of these rights, email privacy@karwaanlive.com. We will respond within 30 days.

9. Security

We use industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest for sensitive files, bcrypt password hashing, and rate-limiting on all API endpoints. We conduct regular security audits. Despite these measures, no system is 100% secure — please use a strong, unique password for your account.

10. Children's Privacy

Karwaanlive is not directed at children under 18. We do not knowingly collect personal data from anyone under 18. If you believe a minor has created an account, contact us at privacy@karwaanlive.com and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or an in-app notice at least 14 days before the change takes effect. The "Last updated" date at the top of this page reflects the most recent revision.

Privacy questions? Write to us at privacy@karwaanlive.com. Also read our Terms of Service.